FAQ

Frequently Asked Questions

General

What is the VOLTO WiFi Power Backup Device?

VOLTO is a compact power backup unit designed specifically to keep your WiFi router running during electricity outages (load-shedding). Simply plug it in between your power source and router, and it automatically switches to battery power when the electricity goes out.

How long does the battery last?

VOLTO provides 8+ hours of continuous backup power for your router, depending on your router's power consumption. Most standard home routers will run for 8–12 hours on a full charge.

Which routers is VOLTO compatible with?

VOLTO is compatible with all major routers and ISPs in Pakistan, including PTCL, StormFiber, Nayatel, Transworld, and more. If your router uses a standard DC power adapter, VOLTO will work with it.

Setup & Usage

Is it difficult to set up?

Not at all! VOLTO is a true plug & play device. Connect it to your router and power outlet, and it's ready to go. No apps, no configuration, no technical knowledge required.

Does it protect against voltage fluctuations?

Yes. VOLTO includes built-in surge protection and is designed to handle Pakistan's variable voltage conditions, keeping your router safe.

Orders & Warranty

What warranty does VOLTO offer?

Every VOLTO device comes with a 1-Year Warranty. If your device has any manufacturing defects within the warranty period, we'll repair or replace it free of charge.

Do you offer free shipping?

Yes! We offer free shipping across Pakistan on all orders.

How long does delivery take?

Orders are typically delivered within 3–5 business days across Pakistan. Major cities like Karachi, Lahore, and Islamabad may receive orders sooner.

Can I return my device?

Yes. We offer a 7-day return policy if you're not satisfied with your purchase. The device must be in its original condition and packaging. Please contact us to initiate a return.